TL;DR
- We collect your name, email, phone, and project details when you contact us.
- We use that information to answer you, schedule work, and follow up.
- We use cookies and tracking tools, including Google Analytics and the Meta Pixel.
- Calls to our tracking number may be recorded or monitored for quality and attribution.
- We do not sell your personal information. Email us to have your data deleted.
RG Construction respects your privacy. This policy explains what we collect when you use rgconstructiontn.com, why we collect it, and what control you have over it.
This policy covers our website. It does not govern the terms of any construction contract you sign with us.
Information We Collect
We collect two kinds of information. Information you give us, and information collected automatically.
Information you give us:
- - Your name
- - Your phone number
- - Your email address
- - The service you need and any project details you write in the message field
You give us this information when you submit our contact form or call us. You do not have to fill out the form to browse the site.
Information collected automatically:
- - Your IP address
- - Your browser type and device type
- - Pages you viewed and how long you stayed
- - The site or ad that sent you here
This happens through cookies and analytics tools described below.
How We Use Your Information
We use what we collect to run our business. Specifically:
- - To respond to your inquiry and answer your questions
- - To prepare and deliver an estimate
- - To schedule service and coordinate your project
- - To follow up about work you asked about, including marketing follow-up
- - To understand which ads and pages bring in real customers
- - To improve the website
If you no longer want marketing follow-up, tell us and we will stop.
Cookies and Tracking
Our website uses cookies. A cookie is a small file your browser stores. Cookies let us measure traffic and show relevant ads.
We use the following tracking tools:
- - Google Analytics. Measures how visitors find and use our site. Google may set cookies and collect your IP address and browsing activity.
- - Meta Pixel and Facebook Ads tracking. Tells us when a visit or a lead came from a Facebook or Instagram ad. Meta may set cookies and use this data to show you our ads on its platforms.
You can block or delete cookies in your browser settings. Parts of the site may not work as well if you do. You can also opt out of Google Analytics using Google's browser add-on, and you can adjust ad preferences in your Facebook and Instagram account settings.
Call Tracking and Call Recording
The phone number shown on most pages of this website is a call tracking number provided by CallScaler, a third party service.
When you call that number, the call is routed to RG Construction. CallScaler may capture your phone number, the date and time of the call, its duration, and the ad or page that led you to call. Calls may be recorded or monitored for quality assurance, training, and lead attribution.
By calling us, you consent to this recording and monitoring. If you do not want to be recorded, contact us by email or through the contact form instead.
How We Share Information
We do not sell your personal information. We do not rent or trade it either.
We share information with service providers who process it on our behalf. They may only use it to perform work for us. These processors are:
- - Google. Analytics and advertising.
- - Meta Platforms. Facebook and Instagram advertising and conversion measurement.
- - CallScaler. Call tracking, routing, and recording.
- - FormSubmit. Delivers our website contact form submissions to our email inbox.
We may also disclose information if the law requires it, or to protect our legal rights.
Data Retention
We keep contact form submissions and call records as long as we need them for the purpose we collected them. That usually means the length of your project plus a reasonable period afterward for warranty, tax, and recordkeeping needs.
When we no longer need your information, we delete it or remove anything that identifies you.
Your Choices and Deletion Requests
You can ask us to show you what we have, correct it, or delete it.
Email rgconstruction.local@gmail.com with the subject line "Data Request." Tell us your name and the phone number or email you gave us so we can find your record. We will respond within 30 days.
Deleting your information may mean we cannot continue an active project or honor a warranty claim.
Children's Privacy
This website is not directed at children. We do not knowingly collect personal information from anyone under 13 years old.
If you believe a child under 13 gave us information, email us and we will delete it.
Security
We take reasonable steps to protect your information. No website or email system is perfectly secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this policy. When we do, we will change the effective date at the top of this page. Continued use of the site after a change means you accept the updated policy.
Contact Us
Questions about this policy or about your data? Reach us directly.
- RG Construction
- 2139 St. Andrews Cv.
Dyersburg, TN 38024 - Phone: (731) 676-7211
- Email: rgconstruction.local@gmail.com
Note: the phone number on this page is our direct compliance line. It is not the tracking number shown elsewhere on the site.